Cancellation

Last updated: October 27, 2026

Cancel before shipment – $0 fee

You can cancel your order before it ships in any of these ways. There is no fee.

1. Online form – use the form below.
2. Email – support@velavidanest.com
3. Phone – 877-340-4902 (Monday–Friday, 9 AM–5 PM PT)

Please include your name, the email used at checkout and your order reference.

After your order has shipped

Once an order has shipped it can no longer be cancelled, and our Refund Policy applies: a 30-day full refund (product, shipping and tax), no return required, $0 fees.

Cancellation form

Full name

Email used at checkout

Phone number (10 digits)

Order reference

Leave this field empty

Submit cancellation request